Technical Support hours: 9 a.m. to 5 p.m. local time

Email: support@platform.com

Support Centers 

China Phone: +86 010-82004215
United Kingdom Phone: +44 (0) 1256-370-530	France Phone: +33 (0) 8 10 14 76 72
North America Phone: (905) 948-4297 Toll Free: 1 877-444-4573	Japan Phone: +813 5326-3106

Platform Technical Support is committed to providing dependable and timely resolution of issues regarding the use of Platform Computing products.

Components of Platform Technical Support include:

• 24x7 hotline support for production critical P1 issues during off-hours
• eSupport for issue reporting and status updates
• Subscription to Support mailing list for patch and product updates
• Free software upgrades