Platform

Description
Work closely with Sales Account Manager to develop business opportunities, analyze customer requirements, and provide consultative selling skills in complex technical environments.
Establish working relationships with key systems planners and IT support managers in the customers’ organizations, assisting them to integrate LSF effectively into their various UNIX and NT/Linux environments as part of their evaluation of the product suite prior to purchase. Maintain a strong understanding of competitive products and industry/market trends. Take ownership for all technical aspects of the account relationship and management.? Ability to translate technical product features, attributes and implementations to meet customer business needs. Able to scope projects, able to describe project phases and do a high level implementation plan. Able to do project management and sometime need lead a team to deliver the solution. The position of System Engineer in Platform Computing is a challenging position because LSF is a complex middle-ware situated on between OS and customer application, therefore strong application knowledge and domain knowledge is required, In this position, you will explore complex systems and wide range of applications with our high profile customers.

Able to create technical proposal responses which describe a solution to client business problems. This solution is a combination of products and services.
Has customer management and communication skills enabling the Systems Engineer to describe the solution to customer management in business terms.
Has high level Project Management skills, with ability to describe major project implementation phases
Discuss potential sales opportunities with Account Manager, and perform technical analysis and qualification of potential customer projects, often on-site with the customer
Design and conduct LSF product presentations and demonstrations as well as question & answer discussions with the customer’s technical staff at increasing levels of complexity. Participate in a similar fashion in trade shows, seminars, and training events.
Visits and keep necessary contact with prospect or customers -? with or without the Account Manager, discuss current and new-release product features and uses, and up-sell the LSF product suite
Propose Platform’s Support Services and Professional Services consulting to customers who need assistance to resolve challenging problems and build solutions of demanding complexity
Provide product feedback from customers to Product Marketing and Product Management, and technical feedback to Support in aid of problem resolution and avoidance.
Become knowledgeable in one or more vertical industry segments, including typical IT environments, trends and directions, and industry specific applications.
Manage customer expectations so as to ensure maximum satisfaction with Platform’s products and services.

Have at least 6 years working experience in relevant of Solution and Project Manager consultant firm, or pre-sales/post sales, or system administrator.
Solid knowledge in UNIX and NT operating system.
Solid knowledge in JAVA, Web Portal, and DB data processing
Good oral communication skill in English/Chinese and Excellent English/Chinese writing skill
Exposure to product marketing, sales process and able to identify sales opportunities
Ability to probe, research, and learn independently; experienced in providing technical troubleshooting in first-line support situations, sometimes remotely from the customer. Confident in providing expertise in complex technical situations
Good organizing capabilities and strong self-starter attributes.
Excellent inter-personal, verbal, and presentation skills. Ability to write clearly and meaningfully in response to e-mails and RFPs, or when submitting reports.
University degree in Computer Science/Engineering or equivalent professional educational attainment